Quiet Tone Official Website › Blog › Quiet Tone Refund: 5 Steps
Quiet Tone Refund and Guarantee: 5 Steps to Claim It
Quiet Tone's guarantee lasts 180 days from the date of purchase and covers opened bottles on all three packs. To claim, call the order desk with your order ID, get return instructions in writing, post the parcel tracked at your own cost, then wait 3-5 business days plus 5-10 days on the card.
- The guarantee is 180 days, counted from the date of purchase, not from delivery.
- It applies to all three packs, and opened bottles are included.
- Return postage is the buyer's cost. No restocking fee or admin charge is published.
- Claims start with the order desk on +1 (302) 200-3480 or [email protected], with your order ID.
- Refunds take 3-5 business days to process, then 5-10 days to show on the card.
- It is a money policy, not a statement that the capsule works.
Read the guarantee on the order page
Before you decide, the order page shows the 180-day guarantee beside each pack price, so you can see what you are covered for.
See today's price and guaranteeDisclosure: Quiettonedaily is the U.S. stocking partner for Quiet Tone and sells it. This button goes to the official order page. Prices were last read on September 19, 2026, so confirm them at checkout.
What does the Quiet Tone guarantee cover?
It covers a refund of the purchase price within 180 days of the date of purchase. It applies to all three packs, and it includes opened bottles. That last clause is what makes it usable, because a capsule you cannot open is a capsule you cannot try.
If you searched for a '60 day guarantee', note the difference. The published window is 180 days. Sixty is the length of the two-bottle supply, which is where the confusion probably starts.
What the guarantee does not do is also worth saying. It is a commercial promise about money. It says nothing about whether the formula works. It does not replace a hearing assessment, and it only covers a purchase made through the seller's own checkout, because the seller has no record of any other order.
What are the 5 steps to claim a refund?
Start with the order desk
Call +1 (302) 200-3480 or write to [email protected] with your order ID. Do not start with the website email. The website address cannot see orders and cannot start a refund.
Ask for the return authorisation in writing
This matters more than usual here. The pack gives a New York returns address, 85 Tenth Avenue, Floor 9, New York, NY 10011. The bottle and the seller's own refund page give a PO box in Ogden, Utah. Those two disagree, so post only to the address your authorisation names.
Pack your details in the box
Put your full name, email and order ID inside the parcel. A parcel with no name in it is a common reason a refund stalls.
Post it tracked, at your own cost
Return postage is the buyer's. Keep the tracking number until the money lands. It is the proof that the parcel arrived.
Wait out two separate clocks
Refunds take 3-5 business days to process. After that, 5-10 days to appear on your card. The second wait belongs to your bank, not the desk.
When does the 180-day clock start and stop?
The clock starts at the date of purchase. Not at delivery, and not at your first capsule. Transit therefore uses up the first days of it, which hardly matters on a six-month window but does decide your deadline.
| Pack | Days of capsules | Window | Window left after the last capsule |
|---|---|---|---|
| 2 bottles | 60 | 180 days | 120 days |
| 3 bottles | 90 | 180 days | 90 days |
| 6 bottles | 180 | 180 days | None. They end together |
Assumes one capsule a day with no missed days. Shipping time shortens the window slightly.
The six-bottle row needs a second look. If you start the day the parcel lands, you reach your last capsule after the window has closed, because the transit days came off the front. If you buy six and want to keep the option open, decide around the fifth bottle.
What does a claim cost you?
Return postage is the only published cost. No restocking fee is published, and no administration charge, and no deduction for opened bottles. On a two-bottle order the $9.99 shipping you paid is not returned either.
| Cost | Who pays | Published? |
|---|---|---|
| Return postage, tracked | The buyer | Yes. The amount depends on where you live |
| Original shipping on a two-bottle pack ($9.99) | The buyer | Yes, and it is not refunded |
| Restocking fee | Nobody | None is published |
| Administration charge | Nobody | None is published |
What should you keep from day one?
A refund is easier when the paperwork is ready before you need it. Keep four things together in one folder or one email label.
- The order confirmation email, which carries your order ID.
- The tracking number, which proves when the parcel arrived with you.
- A photo of the lot stamp and best-before date on the bottle base.
- The date you started taking the capsule, and a short note of how it went.
If a parcel never arrives, or arrives with a broken safety seal, call the order desk before you open anything. A missing parcel is an order-desk and carrier matter, and it sits inside the 180 days. A delivery problem does not shorten the window, so the decision stays yours.
Can you cancel or change an order?
People search for 'cancel order' because they bought and then had second thoughts. The order desk is the party that can see an order, change an address or help with a cancellation. Address changes are usually possible while the order is still processing, which takes 1-2 business days, and rarely once the carrier holds the parcel.
A detailed cancellation policy is not published in our sources, so we will not invent one. Call the desk quickly and quote your order ID. This website cannot cancel or change anything.
If you stop because of a symptom, tell a doctor about the symptom as well as the seller. Seek care promptly for yellow skin or eyes, dark urine that is not riboflavin yellow, a rash after sun, or agitation, sweating, tremor or confusion once a serotonergic medicine has been added. Quiet Tone is for adults 18 and over, and the FDA has not approved it.
Sources named on this site
Frequently asked questions
How long is the Quiet Tone guarantee?
It is 180 days from the date of purchase, on all three packs, with opened bottles included.
Who pays return postage?
The buyer. Send the parcel tracked and keep the tracking number until the refund lands.
How long does a Quiet Tone refund take?
Refunds take 3-5 business days to process, then 5-10 days to show on your card. The second wait depends on your bank.
Who do I contact to start a refund?
The order desk, on +1 (302) 200-3480 or [email protected], with your order ID. The website email cannot see orders.
Is there a 60-day guarantee?
No. The published guarantee is 180 days. Sixty days is the supply in the two-bottle pack.
Does the guarantee cover purchases from other sellers?
No. It belongs to the original purchase through the official checkout. The seller has no record of an order it did not take.
Our view
Our view is that the guarantee is the strongest commercial point on this product. Six months is long for this category, opened bottles are covered, and the steps are written down. The weak spot is the buyer-paid return and the two return addresses that disagree.
Protect yourself by doing four small things: keep the order email, ask for the address in writing, post tracked, and set a reminder before the window ends.
As with every supplement, there is no FDA approval behind Quiet Tone, and the Food and Drug Administration has not evaluated what is written here. For medical advice, see a doctor.
Know the terms before you pay
The official page lists the 180-day guarantee next to the packs. Read it first, then decide.
See today's price and guaranteeDisclosure: this site is a stocking partner that sells Quiet Tone. The button goes to the official order page. Pack prices were last read on September 19, 2026 and can change.